Analyzing Public Library Cardholder Signup to Increase Access

Abstract

As attempts to restrict or remove books in libraries continue to proliferate across the United States, Brooklyn Public Library has taken steps to bring attention to a crucial set of policies that libraries can use to protect access and advance the right to read: how patrons get library cards. In 2023, BPL undertook a national research project to study the practice of cardholder registration in American public libraries, with findings and analysis published in spring 2024. This is the first known national dataset collected and shared in this area of practice. The research findings further informed the development of a set of guiding principles developed for public libraries to consider when restructuring policy and process in the area of cardholder signup in order to reduce barriers and increase access to their collections and services.