Abstract
An institutional repository (IR) launched at the University for Business and Technology in Pristina, Kosovo in 2019. Students from 2018 and 2019 enrolled in an Information Systems course at the University provided ideas and feedback on the repository development. Their suggestions are captured here by focus group sessions held in mid-2019 in Kosovo and subsequently shared with University Administration and the IR platform company. This case study from the field advocates for continuous feedback from stakeholder groups and an expansion of the underlying data collection methods at other institutions.
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