The higher and tertiary education system was greatly affected by the COVID-19 pandemic leading to tremendous changes in service delivery in academic libraries. All the higher education stakeholders were affected including lecturers, students, researchers, and librarians, and they were forced to adjust accordingly in order to remain relevant. A survey was done using a multiple case study design where online questionnaires were distributed and participant observation were used to collect data from three academic libraries in Zimbabwe. It was discovered that academic libraries changed the way they deliver their services to meet the new demands when teaching and learning was shifted to online as a way of curbing the spreading of the virus. The author recommends that academic librarians should be continuously trained to deal with the skills gap created by the COVID-19 pandemic. There is need to provide appropriate information and communication technology infrastructure and the supporting policies and guidelines for academic libraries to continue supporting the research, teaching and learning activities in the COVID-19 environment.
Altbach, P.G. & de Wit, H. (2020). Post pandemic outlook for HE is bleakest for the poorest. University World News, April 4.
Baloch, S. M. & Musyani, Z. (2020, July 8). Pakistan’s great digital divide. Retrieved from. The Diplomat. Accessed from: https://thediplomat.com/2020/07/pakistans-great-digita l-divide/. Accessed on 4 June 2021.
Chigwada, J.P. (2021). Preparedness of librarians in Zimbabwe in dealing with COVID 19 library closure. Qualitative and Quantitative Methods in Libraries, pp.107-116.
Chigwada, J.P. (2021a). Opportunities and Challenges Offered by the Effects of the COVID-19 Pandemic on Academic Libraries. In Handbook of Research on Library Response to the COVID-19 Pandemic (pp. 342-357). IGI Global.
Connell, R. S., Wallis, L., & Comeaux, D. (2021). The Impact of COVID-19 on the Use of Academic Library Resources. Information Technology and Libraries, 40(2). https://doi.org/10.6017/ital.v40i2.12629.
Cox, C. (2020). Changed, changed utterly. Inside Higher Ed. Accessed from: https://www.insidehighered.com/views/2020/06/05/. Accessed on 4 June 2021.
Dadhe, P.P. & Dubey, M.N. (2020). Library services provided during Covid-19 Pandemic: content analysis of websites of premier technological institutions of India. Library Philosophy and Practice (e-journal). 4445. Accessed from: https://digitalcommons.unl.edu/libphilprac/4445. Accessed on 4 June 2021.
Dobreva, M. (2020). The impact of COVID-19 pandemic on digital transformation in libraries. Accessed from: https://milenadobreva.net/2020/05/31/the-impact-of-covid-19-pandemic-on-digital-transformation-in-libraries/. Accessed on 4 June 2021.
Frederick, J.K. and Wolff-Einsenberg, C., 2020. The Impact of COVID-19 on Academic Libraries. Accessed from: https://sr.ithaka.org/blog/the-impact-of-covid-19-on-academic-libraries/. Accessed on 4 June 2021.
Harris, S.Y. (2021). The coronavirus pandemic in the Caribbean academic library: Jamaica's initial interpretation of strengths, biggest impact, lessons and plans. Library Management, 42 (6/7), pp. 362-375. https://doi.org/10.1108/LM-10-2020-0149
Howes, L., Ferrell, L., Pettys, G. & Roloff, A. (2021). Adapting to remote library services during COVID-19. Medical Reference Services Quarterly, 40(1), pp.35-47.
Itahchomphoo, C. & Brown, M. (2021). Canadian university research libraries during the early days of the COVID-19 pandemic. The Canadian Journal of Information and Library Science/La Revue canadienne des sciences de l’information et de bibliothéconomie, 44(1), pp.70-81.
Koos, J.A., Scheinfeld, L. & Larson, C. (2021). Pandemic-Proofing Your Library: Disaster Response and Lessons Learned from COVID-19. Medical Reference Services Quarterly, 40(1), pp.67-78.
Lobo, J. & Dhuri, K.R. (2021). Positive Impact of Covid-19 Pandemic in Enhancing Digital Literacy Skills Among Library Professionals: A Study. Library Philosophy and Practice (e-journal), 5243. Accessed from: https://digitalcommons.unl.edu/libphilprac/5243. Accessed on 4 June 2021.
Medawar, K. & Tabet, M. (2020). Library collections and services during Covid-19: Qatar National Library experience. Alexandria, 30(2-3), pp.178-190.
Muhammad, R., Hina, B.S., Farzand, A.A. & Ullah, M. (2021). University libraries response to COVID-19 pandemic: A developing country perspective [J]. The Journal of Academic Librarianship, 47(1). https://doi.org.10.1016/j.acalib.2020.102280 .
Murgatrotd, S. (2020). COVID-19 and online learning. Alberta, Canada. doi:10.13140/RG.2.2.31132.8512.
Mutambisi, S., Murasi, D.D. & Mazodze, C. (2021). The Impact of the Covid‑19 Pandemic on Student Affairs Practitioners: A Reflective Case Study from Bindura University of Science Education in Zimbabwe. Journal of Student Affairs in Africa, 9(1), pp.183-196.
Ncube, H. & Nyabadza, B. (2020). Zimbabwean libraries in the COVID 19 era: Libraries adapting to global change and supporting livelihoods during an epidemic. Accessed from : https://www.ifla.org/files/assets/hq/topics/libraries-development/documents/zimla_report.pdf. Accessed on 4 June 2021.
Pokhrel, S. & Chhetri, R. (2021). A literature review on impact of COVID-19 pandemic on teaching and learning. Higher Education for the Future, 8(1), pp.133-141.
Rafiq, M., Batool, S.H., Ali, A.F. & Ullah, M. (2021). University libraries response to COVID-19 pandemic: A developing country perspective. The Journal of Academic Librarianship, 47(1), pp. 1-10. https://doi.org/10.1016/j.acalib.2020.102280.
Tsekea, S. & Chigwada, J.P. (2021). COVID-19: strategies for positioning the university library in support of e-learning. Digital Library Perspectives, 37 (1), pp. 54-64. https://doi.org/10.1108/DLP-06-2020-0058
This work is licensed under a Creative Commons Attribution 4.0 International License.
Copyright (c) 2022 International Journal of Librarianship