MASINDE, J. M.; MUGAMBI, F.; MUSYOKA, F. M.; MASINDE, R. C. Applying SERVQUAL Model in Library Service Delivery to Attain Students Satisfaction at a Private University in Kenya. International Journal of Librarianship, [S. l.], v. 10, n. 1, p. 54–68, 2025. DOI: 10.23974/ijol.2025.vol10.1.445. Disponível em: https://journal.calaijol.org/index.php/ijol/article/view/445. Acesso em: 3 apr. 2025.